Policies & Disclosures
Our Policy Documents
Fair Practice Code
Ensuring transparent, ethical, and customer-centric lending practices.
Credit Assessment Policy
A structured approach to responsible credit evaluation and approval.
Policy for Determining Interest Rates
Framework for fair, transparent, and risk-based interest rate determination.
Collection & Recovery Policy
Guidelines for ethical recovery practices while safeguarding customer dignity.
Whistleblower Policy
Secure and confidential reporting of misconduct, fraud, or policy violations.
Sankalp Capital Privacy Policy
Commitment to protecting customer information and maintaining data privacy.
SCPL Grievance Redressal Mechanism
Efficient resolution process designed to address customer concerns promptly.
IT Policy
Strengthening information security, technology governance, and operational resilience.
SCPL Fraud Risk Management Policy
Proactive measures to identify, prevent, and mitigate fraud-related risks.
SCPL Ethics Policy
Upholding integrity, accountability, and ethical standards across all operations.
Terms & Conditions
General terms governing the use of our services, products, and digital platforms.